At Minds of Magic, your happiness matters! We offer both instant digital downloads and made-to-order physical products, and our policies are designed to reflect the nature of each product type. Please read the appropriate section below based on what you purchased.

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💻 Digital Products (Worksheets, Printables, Decor)

All digital products are non-refundable. Due to the nature of instant downloads, we cannot accept returns, exchanges, or cancellations once a file has been delivered.

If you experience any technical issues (like a file not downloading, formatting errors, or missing pages), please email mindsofmagicceo@gmail.com and we’ll be happy to assist you within 1–2 business days.

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📬 Physical Products (Journals, Mugs, Pouches, etc.)

Physical items are printed and shipped through our trusted fulfillment partner, Printify, and are made to order. Because of this, we do not accept returns or exchanges for reasons like buyer's remorse, ordering the wrong size or design, or changing your mind.

However, we will replace items that arrive damaged, misprinted, or incorrect at no cost to you.

🛠️ To request a replacement, please contact us within 7 days of receiving your item and include:

• Your order number

• A brief description of the issue

• Clear photos of the damaged item and packaging

We’ll review and respond within 2–3 business days, and replacement orders typically ship within 5–7 business days.

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❌ Returns Not Accepted For:

• Incorrect size, color, or item selected by the customer

• Orders submitted with incorrect shipping information

• Unauthorized returns or items returned without prior contact

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📩 Contact Us

Questions? Issues? We’re here to help!
Email us at mindsofmagicceo@gmail.com and we’ll do our best to make things right.