Returns & Refund Policy

🔁 Refund & Return Policy

At Minds of Magic, we’re committed to making your experience joyful, simple, and stress-free. We offer both instant digital downloads and made-to-order physical products—each with its own set of policies based on how they’re fulfilled.

Please read below based on the type of product you purchased:


💻 Digital Products

(Worksheets, Printables, Digital Decor)

All digital downloads are non-refundable. Since these files are delivered instantly, we cannot accept returns, exchanges, or cancellations once the file has been accessed.

💡 Experiencing a technical issue?

No problem! Just email us at
📩 hello@mindsofmagic.com
We’ll respond within 1–2 business days to help resolve file-related issues (like download errors, formatting problems, or missing pages).


📦 Physical Products

(Journals, Mugs, Apparel, Pouches, etc.)

Our physical items are made-to-order and printed/shipped through Printify. Because these are custom items, we do not accept returns or offer refunds for:

  • Buyer’s remorse

  • Incorrect size, color, or design ordered

  • Input errors such as incorrect shipping addresses

📦 Damaged or Incorrect Orders (Printify Policy)

We’ll happily replace any item that arrives damaged, misprinted, or defective—at no additional cost to you.

To qualify for a replacement:

  • Contact us within 7 days of receiving your item

  • Email 📩 orders@mindsofmagic.com

  • Include:

    • Your order number

    • A brief description of the issue

    • Clear, well-lit photos of the item and packaging

Once approved, your replacement will ship within 5–7 business days via Printify.


❌ Returns Will Not Be Accepted For:

  • Items returned without contacting us first

  • Buyer errors in product selection or address entry

  • Requests made outside the 7-day replacement window


💬 Still Have Questions?

We’re here for you!
Contact us at 📩 hello@mindsofmagic.com and we’ll respond within 1–2 business days.

Thank you for supporting Minds of Magic—a brand built on creativity, care, and classroom magic ✨