Returns & Refund Policy
🔁 Refund & Return Policy
At Minds of Magic, we’re committed to making your experience joyful, simple, and stress-free. We offer both instant digital downloads and made-to-order physical products—each with its own set of policies based on how they’re fulfilled.
Please read below based on the type of product you purchased:
💻 Digital Products
(Worksheets, Printables, Digital Decor)
All digital downloads are non-refundable. Since these files are delivered instantly, we cannot accept returns, exchanges, or cancellations once the file has been accessed.
💡 Experiencing a technical issue?
No problem! Just email us at
📩 hello@mindsofmagic.com
We’ll respond within 1–2 business days to help resolve file-related issues (like download errors, formatting problems, or missing pages).
📦 Physical Products
(Journals, Mugs, Apparel, Pouches, etc.)
Our physical items are made-to-order and printed/shipped through Printify. Because these are custom items, we do not accept returns or offer refunds for:
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Buyer’s remorse
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Incorrect size, color, or design ordered
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Input errors such as incorrect shipping addresses
📦 Damaged or Incorrect Orders (Printify Policy)
We’ll happily replace any item that arrives damaged, misprinted, or defective—at no additional cost to you.
To qualify for a replacement:
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Contact us within 7 days of receiving your item
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Email 📩 orders@mindsofmagic.com
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Include:
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Your order number
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A brief description of the issue
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Clear, well-lit photos of the item and packaging
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Once approved, your replacement will ship within 5–7 business days via Printify.
❌ Returns Will Not Be Accepted For:
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Items returned without contacting us first
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Buyer errors in product selection or address entry
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Requests made outside the 7-day replacement window
💬 Still Have Questions?
We’re here for you!
Contact us at 📩 hello@mindsofmagic.com and we’ll respond within 1–2 business days.
Thank you for supporting Minds of Magic—a brand built on creativity, care, and classroom magic ✨